Technical Writing Internship with Rocky Mountain Power/PacificCorp (Salt Lake)

The technical writing intern creates and maintains technical documentation, policies, procedures, white papers and manuals. Translates technical and/or complicated information into clear, concise documents appropriate for various target audiences. Compiles, organizes, and summarizes data from multiple sources; monitors/tracks processes to ensure their execution within defined parameters. Ensures activities are performed in accordance with company policies and procedures.

Responsibilities

• Provide technical writing and content management support for engineering related policies, procedures, manuals, white papers and other documentation as required.
• Provide editing, layout and publishing support to ensure high quality of material produced.
• Ensure company documentation is compliant with NERC, FERC and WECC policies.
• Participates in meetings or interviews subject matter experts to obtain technical understanding and clarification of documentation requirements.
• Publishes content on company intranet and internet sites.
• Coordinate requests for documentation and evidence.
• Act as a subject matter resource to all levels of the organization.
• Recommend alternative processes and practices.

Requirements

• Current enrollment in an accredited university, with full-time enrollment in one of the following degree programs: Business Administration, Technical Communications or other applicable fields.
• A minimum of six months of directly related experience in technical writing and editing.
• Proficient with the use of personal computers including publishing software, spreadsheet, database, word processing, and presentation applications.
• Communication and interpersonal skills including the ability to consult with internal and external customers regarding matters/issues which may be sensitive and complex in nature.
• Ability to work with all levels of an organization including people with different styles and backgrounds; ability to work as a member of a team; ability to present alternatives and recommendations.