The Online Learning Technical Writing Intern plays a vital role in assisting users of online Seminary, Institute, and BYU Pathway religion courses. Support is provided through email, support tickets, and occasional virtual conference calls. The intern also contributes to writing, revising, and proofreading communications sent to Seminary and Institute employees worldwide. Additionally, they help develop and proofread technical resources for both internal and external audiences. The intern supports various projects assigned by the Course Support Coordinator.
This is a paid internship expected to last for 12 months. This position is part-time (20 hours per week), hourly, and nonexempt. The intern should be available during regular business hours for meetings but can work on projects outside of this time. Occasional work outside of regular business hours and on Saturdays may be required as needed. This position is hybrid, with occasional in-office attendance required. Advance notice will be given for any in-person events or work required outside of regular business hours.
Applicants must submit a resume and cover letter to be considered.
Responsibilities
• Provide technical support and troubleshooting for users related to online course content and usage in Online Seminary, Institute, and BYU Pathway Religion courses
• Support the resolution of course-related escalation issues, including instructor inactivity and student concerns
• Write, revise, and proofread email content for various audiences
• Ensure clarity, consistency, and accuracy in all communications
• Maintain brand voice and tone across all written materials
• Write, revise, and proofread technical resources and how-to guides for internal and external audiences
• Use AI tools to translate communications and resources into other languages
• Complete other projects and tasks as needed, ensuring attention to detail and consideration of important deadlines
Qualifications
• Must be enrolled in or recently graduated (within the last 12 months) from an undergraduate or graduate degree program—preferably in English, technical writing, communication, instructional design, or another related field
• Must live in Utah and be authorized to work in the U.S.A.
• Strong writing, revising, copyediting, and proofreading skills
• Attention to detail, ability to sustain concentration for long periods of time, and maintain the highest level of accuracy
• Proficiency in another language (Spanish preferred) is a plus, but not necessary
• Able to work independently and be self-motivated
• Dependable, hardworking, and trustworthy
• Open to feedback with a willingness to learn and improve
• A team player with strong interpersonal skills
• Seeking an educational experience to further your preparations for future employment opportunities
Job Identification: 371300
Job Category: AO - Administration/Operations
Posting Date: 10/14/2025, 04:14 PM
Locations: 50 E North Temple St, Salt Lake City, UT, 84150, US (Hybrid)
Apply Before: 10/28/2025, 12:00 AM
Job Schedule: Part time
Regular or Temporary: Temporary
Other jobs/internships with the Church posted at https://careers.churchofjesuschrist.org/en/sites/ChurchEmployment/
