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BestCompany – Pleasant Grove, UT 84062

$15 an hour – Internship
Job Title: User Experience Research Intern

Location: Pleasant Grove, UT

Location: Pleasant Grove

Start Date: Early January

Hours: Flexible 20-30 Hrs per week

Pay: $15.00/Hour

As the User Experience Design Intern, you will participate in research activities and design recommendations for the improvement of the user experience for the Best Company brand, with all communication and interaction points, including the website and the affiliated Business Suite product. This responsibility specifically covers the following categories of what a user experience should entail: usable, desirable, findable, useful, valuable, credible and accessible. (See charter )


Help plan, coordinate, conduct or implement, and analyze a/b tests, usability studies, customer interviews, focus groups, click-tests, and other user research as required. Provide documentation of findings and recommendations to Experience or Product team for evaluation and discussion. 75%


Work closely with Experience Design and Discovery Director and Experience Designer to stay aligned on task objectives and timelines. Communicates with stakeholders as necessary to ensure quality of work and accurate communication of research findings and recommendations. 15%


Participate in generative ideation and provide concepts for improving product or website. Help create, annotate, and evaluate click-through prototypes, wireframes, etc., for passing on to development team for implementation. 5%


Stay up on industry trends and best practices. Coordinate learning experiences for team. 5%

Recruit for, design, and implement or moderate user research:
a/b test

usability studies

focus groups

in-depth interviews

contextual inquiry


Understanding of statistical concepts.
Understanding of research best practices.
Time management.
Working knowledge of basic software interface and web design principles.
Experience with design software (e.g. Photoshop, Illustrator, Sketch) a plus.

Strong work ethic.
Ability to learn quickly.
Strong communication skills.
Ability to work with a team.
Ability to raise concerns with managers and stand your ground on important issues.
Ability to let go of pet concerns in deference to business decisions made by Director or Executive team.


Written by byuenglishinternships