InMoment™ is a cloud-based customer experience (CX) intelligence platform, arming brands with highly-actionable insights to drive high-value business decisions and relationships with both customers and employees. InMoment provides industry-leading technology, strategic guidance, support, and related services to more than 350 brands across 95 countries.
In April of this year, InMoment was named a Leader in “The Forrester Wave™: Customer Feedback Management Platforms, Q2 2017.
The Communications and Social Media Intern will be assisting in social media and marketing communications.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Write new content for the marketing team and edit as needed
- Manage all social media accounts for InMoment, including the research and posting of InMoment + third party content on Twitter, LinkedIn, YouTube, Google Plus, Facebook, and Instagram
- Work closely with Marcom/Digital Marketing managers on marketing campaign strategy and execution
- Engage with partners, clients, and industry influencers on social media
- Assist in building and launching additional InMoment-related social accounts
- Research and implement best practices and provide regular reporting and analysis of social media performance for marketing leadership
- Assist in project management within marketing department
- Assist with events and other marketing-related tasks as needed
- Creative problem solving.
- Very team oriented and collaborative.
- Collaborative attitude
- Excellent organizational skills and strong attention to detail
- Excellent written and verbal communication skills.
- Ability to see patterns in data, and to “tell stories” with the findings
- Moderate knowledge of Powerpoint, Word, and Excel
EDUCATION AND/OR EXPERIENCE
- BA/BS degree in marketing, advertising, journalism, or communications (or currently enrolled)
- Experience managing social media networks for business (B2B experience preferred)
- 20 – 40 hours per week
- This is a paid internship
View original posting here: https://inmoment.bamboohr.co.uk/jobs/view.php?id=78&source=indeed&src=indeed&postedDate=2017-04-21